OFFICIAL TERMS AND CONDITIONS

Club7 Terms and Conditions – Full Rules & Guidelines for Members

This document contains all terms of use, account rules, bonus policies, and member responsibilities for the club7 platform. Please read carefully before registering or using any of our services.

Updated: 1 January 2026
Document Contents
10 Main Sections
18+ Age Restriction
MY Malaysian law
SSL Data Protected

Key Things You Need to Know

Before reading the full document, here are the six core principles of the club7 Terms and Conditions that every member should understand.

Age Restriction: 18 and Above

Club7 is open only to individuals aged 18 and above. Registration by underage individuals is strictly prohibited and any such account will be terminated immediately without a refund.

One Account Per Member Only

Each individual is only permitted to hold one active account at club7. Owning multiple accounts will result in all associated accounts being suspended, and any balances within them may be forfeited in accordance with platform policy.

Bonus Wagering Requirements

All bonuses and promotions offered by club7 are subject to varying wagering requirements. These requirements must be fully met before any withdrawal from a bonus balance can be processed.

Mandatory KYC Verification

Club7 conducts a strict identity verification (KYC) process for all members. Identification documents such as a national ID or passport are required before your first withdrawal can be approved, ensuring the security of all parties.

Right to Amend Terms

Club7 reserves the right to update or modify any part of these Terms and Conditions at any time. Members will be notified via email or in-platform notification, and continued use constitutes acceptance of the new terms.

Account Security Responsibilities

Each member is fully responsible for the security of their username and password. club7 will not be liable for any loss arising from unauthorised access due to a member's own negligence.

Club7 Full Terms and Conditions

Version 3.2  |  Effective from 1 January 2026  |  Language: Bahasa Malaysia

Important: By registering for or using the club7 platform, you are deemed to have read, understood, and agreed to be bound by all terms stated in this document. If you do not agree, please do not use this platform.
1

Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you ("Member") and club7 ("Platform", "We", "club7") regarding the use of the website, mobile application, and all services provided under the club7 brand. This document should be read together with the club7 Privacy Policy and Responsible Gaming Policy, all of which form part of the overall agreement between you and this platform.

By performing any of the following actions – registering a new account, logging in to an existing account, making a deposit, using any game or service, or simply browsing the club7 platform – you explicitly and unconditionally accept all terms stated herein. This acceptance takes effect immediately and remains in force for as long as your account is active or you continue to use the platform.

Club7 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without extended prior notice. The latest version will always be displayed on this page along with the update date. It is your responsibility to review this page periodically. Continued use of the platform after any changes are published constitutes acceptance of the updated terms.

If you do not understand any part of this document, please contact the club7 customer support team before continuing to use the platform. We are here to help you understand your rights and responsibilities as a member.
2

Member Eligibility and Registration Process

To register and use the club7 platform, you must meet all of the following eligibility requirements without exception:

  • At least 18 years old at the time of registration — club7 enforces a strict age limit policy with zero tolerance.
  • Be a private individual registering for personal use only, and not acting on behalf of any third party or business entity.
  • Not appear on any prohibition or restriction list enforced by club7 or any relevant statutory body.
  • Account has never been terminated by club7 previously due to fraud, abuse, or violation of terms.
  • Provide accurate, truthful, and complete information during registration, including your full name, date of birth, and valid contact details.

During registration, you are required to create a unique username and password. It is entirely your responsibility to keep your login credentials secure and not share them with any other party. club7 will not be liable for any loss or account misuse resulting from your failure to safeguard this information.

Club7 reserves the right to decline any registration application without providing a reason. We also reserve the right to request additional proof of identity at any time to ensure that the information provided is genuine and accurate.

3

Account Management and Security

Every club7 member is only permitted to hold one active account at all times. Owning or using multiple accounts — whether under your own name or using another person's identity — constitutes a serious violation of these Terms and Conditions. club7 employs advanced detection technology to identify duplicate accounts, and strict action will be taken against any member found to be in breach of this rule.

  • Members are fully responsible for all activities that occur within their account.
  • Any changes to personal information must be reported to club7 promptly.
  • Passwords must be changed regularly and must not be shared with anyone.
  • Members must log out of their account every time they finish using a shared device.
  • The use of automated software, bots, or scripts to access any account is strictly prohibited.

If you suspect that your account has been accessed without authorisation, please contact the club7 support team immediately. We will take the appropriate steps to protect your account, including a temporary suspension if necessary.

4

Deposits, Withdrawals, and Payment Methods

Club7 supports a variety of payment methods popular among Malaysia users, including DuitNow, FPX, online banking, and major e-wallets. All transactions are processed through secure payment channels using 256-bit SSL encryption to keep your financial data protected at all times.

  • Minimum deposit: RM 30 per transaction; no maximum daily deposit limit for KYC-verified accounts.
  • Minimum withdrawal: RM 50 per request; processing is typically completed within 1–3 business days.
  • Your withdrawal method must match the deposit method used – you may not withdraw funds to an account or number different from the original deposit source.
  • The KYC verification process must be fully completed before your first withdrawal request can be processed.
  • club7 reserves the right to request additional supporting documents for any withdrawal request that exceeds a certain limit.
  • Transactions suspected of involving fraud or money laundering will be blocked and reported to the relevant authorities.
club7 keeps member funds separate from the company's operating funds. Your deposit is held in a dedicated, protected account and cannot be used for club7's business operations.
5

Bonuses, Promotions, and Wagering Requirements

Club7 offers a wide range of bonuses and promotions for both new and existing members, including welcome bonuses, reload bonuses, cashback, VIP loyalty card offers, and seasonal promotions. Each bonus offer has its own terms and conditions that must be met before any withdrawal from the bonus balance can be processed.

  • All bonuses are subject to wagering requirement as stated in the respective promotion terms — typically between 20x to 40x the bonus amount.
  • Bonuses may only be used for wagering purposes in eligible games as specified in the relevant promotion terms.
  • Bonuses cannot be transferred, sold, or given to another member under any circumstances.
  • Each promotion has a set validity period — bonuses not used within that period will expire automatically.
  • club7 reserves the right to cancel or modify any promotional offer at any time without prior notice.
  • Using wagering strategies designed to exploit the bonus system (bonus abuse) is a serious violation and may result in account suspension.

For full details on the terms of each active promotion, please refer to the promotions page in your account or contact club7 customer support. Our team is ready to clarify any questions you may have regarding the bonus terms you received.

6

General Game Rules

Club7 provides a wide range of game categories including Live Casino, Slots, Sports Betting, Fish Shooting Games, and more. All games operate using a Random Number Generator (RNG) certified by independent certification bodies to ensure every game outcome is truly random and fair.

  • The outcome of all games is final once processed by the system. club7 cannot alter, cancel, or reverse the result of a completed game.
  • In the event of a technical disruption during gameplay, club7 will work to resolve the issue fairly based on available system records.
  • The use of cheating software, player collusion, or any unauthorised means to gain an advantage in games is strictly prohibited.
  • club7 reserves the right to void bets or wins obtained through fraudulent means or by exploiting system bugs.
  • Minimum and maximum betting limits for each game are set by the respective game provider and displayed within the game interface.
7

Fraud Prevention and Platform Misuse

Club7 maintains a zero-tolerance policy against all forms of fraud, cheating, or platform abuse. Our security team continuously monitors all account activity using advanced smart detection systems to identify any suspicious behaviour.

  • Registering under a false identity or using another person's personal information without consent is an offence that may be reported to the relevant authorities.
  • Any attempt to exploit technical bugs for unauthorised gain must be reported to club7 and must not be taken advantage of.
  • Money laundering or financing illegal activities through the club7 platform is strictly prohibited and will be reported to the relevant authorities.
  • Any attempt to hack, disrupt, or interfere with the operations of the club7 platform constitutes a criminal offence under Malaysian law.
Any account suspected of involvement in fraudulent activity will be suspended immediately without notice. All funds in the affected account will be frozen pending the completion of an investigation by the club7 compliance team.
8

Privacy, Personal Data, and Information Protection

Club7 takes member privacy very seriously. All personal data collected during registration and platform use is processed in accordance with the club7 Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent.

  • All communications between your browser and the club7 platform are protected with 256-bit SSL encryption.
  • Your payment data is not stored by club7 – it is processed directly by a PCI-DSS certified payment processor.
  • You have the right to request access, correction, or deletion of your personal data at any time by contacting the club7 support team.
  • club7 uses cookies to enhance the user experience. You can manage cookie settings through your browser at any time.

For more information on how club7 handles your personal data, please refer to our Privacy Policy complete policy.

9

Limitation of Liability and Disclaimer

The club7 platform is provided on an "as-is" basis. While we strive to keep the platform running smoothly and without interruption, club7 makes no guarantee that the service will always be available, free of errors, or able to meet all of your specific requirements.

  • club7 is not liable for any financial losses incurred as a result of game outcomes, including losses arising from unforeseen technical disruptions.
  • club7 is not responsible for delays or failures in transaction processing caused by third parties such as banks or payment processors.
  • In any circumstance, club7's maximum liability to any member shall not exceed the net deposit amount made by that member in the 30 days prior to the claim being raised.
  • Gambling carries real financial risk. club7 is not responsible for any financial, social, or health issues arising from uncontrolled wagering activity.
10

Account Termination and Closure Procedure

You are free to close your club7 account at any time by contacting our customer support team. Before the closure is processed, all outstanding bonus wagering requirements will be cancelled and any remaining cash balance in the account (excluding bonus balance) will be returned to you via your verified payment method.

Club7 also reserves the right to suspend or terminate any member's account without prior notice under the following circumstances:

  • Breach of any section of these Terms and Conditions as confirmed through an internal investigation.
  • Providing false, misleading, or incomplete information during registration or the KYC process.
  • Suspicion or evidence of involvement in fraudulent activity, money laundering, or bonus abuse.
  • Orders or directives from statutory bodies, legal authorities, or relevant financial institutions.
  • Account inactivity for more than 12 consecutive months.

In the event of termination due to a breach of terms, club7 reserves the right to forfeit all account balances including unclaimed winnings, subject to the findings of an internal investigation conducted thoroughly and fairly.

Members who wish to close their account for responsible gambling reasons can get additional support via the Responsible Gaming our team. Our team is ready to assist you through the self-exclusion process with full empathy.
Have Questions About These Terms?

The club7 customer support team is available to help you understand any part of this document. You can reach us via:

  • Live Chat – available 24/7 at the bottom-right corner of the platform
  • Email: [email protected]
  • Official club7 Telegram – details available in your account

Ready to Get Started? Begin Your Gaming Experience at club7

Now that you understand the club7 Terms and Conditions, you are ready to enjoy a safe, fair, and exciting online casino experience. Register now and claim your exclusive welcome bonus for new members.

18+ only  |  256-bit SSL  |  KYC Verified  |  Responsible Gambling

Bahasa Melayu